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Politics & Prejudices

How to kill journalism

Reporters should crowdsource, tweet, shoot, SMS, live chat and — oh, yeah — report the news

By Jack Lessenberry

Published: September 7, 2011

The other day, I was sent a copy of a memo written by the bright, talented and hard-working managing editor of a group of weekly newspapers just outside the Detroit metro area.

The memo, "A Reporter with Today's Tools Should Use Them," was supposed to be a helpful guide to her reporters as to how to do their jobs better. But it actually is the single most stunning example I've ever seen of what is wrong with print journalism today.

First, it needs to be said is that the author, a young widow in her early 40s, is extremely earnest, well-intentioned and one of the hardest-working administrators I know; I was a writing coach for her newspapers when they had different ownership years ago.

Unfortunately, she now works for a division of the Journal-Register Company, which is to journalism what a Soviet slave labor camp was to the union movement. In the process, she seems to have lost sight completely of what journalism is supposed to be.

That's not surprising, given that part of her memo notes:

"Most of my 60-hour work week is spent editing copy, posting articles and photos online, assigning stories to staff and freelancers, engaging the audience on behalf of our publications via social media, keeping abreast of issues going on across the county, checking out new technology, processing press releases and reader-generated content, and administrative tasks such as tracking website traffic, managing my e-mail account, which brings in about 300 messages a day, reviewing and submitting payroll, employee reviews and processing stringer invoices."

Plus occasionally "filling in when we've been short-staffed to cover a government meeting or write some police briefs."

Her company is aggressively promoting the "digital future" of journalism, whatever that means. She has completely bought into the idea, and has trouble understanding why her staff hasn't.

"While I try to promote and model the approach that I would like my reporting staff to take in today's world, with social media and new technology at their disposal, part of me is torn in understanding why it's not being completely done the way I ask," she says plaintively.

Next, she spells out exactly what she wants.

Any time a reporter covers a story, she would ask:

• Did you crowdsource this topic so you could ask more relevant questions of local officials?

• Did you upload the City Council's agenda to our website using Scribd.com before the meeting and share it on social media so that readers would know that city leaders were considering raising their own salaries despite a general fund deficit?

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